Refund policy
Damages and issues
Please inspect your order upon reception and contact us immediately at hello@bettergrounds.co if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Please inspect your order upon reception and contact us immediately at hello@bettergrounds.co if the item is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
If it was determined there was a valid issue with your order, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.